Angling Direct

I went to Angling Direct Norwich to look at poles, Glen was very helpful and I went back a few days later and bought the Daiwa Wisker. Two days later all 8 top kits were elasticated and I picked the pole up on Friday ready to use on Sunday. Sunday fished for about an hour and the no 7 section just snapped. Took the pole back Monday and was not sure what the shop was going to say. No questions they replaced the damaged no 7 . Thank you Angling Direct Aubrey Mark

Absolute shocking after care service. Bought some vass boots from Wroxham and wore them for 3 hours in the torrential rain and they leaked so much so my feet were literally in puddles. After this they absolutely stank like fishing nets and piss considering they had only been worn first time and was still brand new I was met with no help from the manager in store. He said to me it was my fault getting them wet and no poor build quality or the fact the rain was hammering down had nothing to do with it. Also was told because I had wore them there was nothing he could do which I replied how are you meant to know something is faulty until used .I wanted a refund especially as they was only 2 days old but was told no it was all fault and they will not help. I took them to angling direct in Colchester and told the people the same and was met with nothing but good service and was promptly refunded my money which is to be expected as they was 2 days old and clearly were faulty. Basically because it was a Sunday and the manager is an absolute knob he couldn’t be bothered to do his job absolute shocking service from a so called angling enterprise.